Account and contact information
Name, email address, organization, role, login identifiers, support contact details, and account settings when you create or use an account.
Privacy Policy for Auvexra, NASCA Mobile, and NAIGIS Mobile.
This policy explains how Auvexra handles information for its public website, PublicTrust services, NASCA Mobile, NAIGIS Mobile, account support, verification workflows, complaints, appeals, and deletion requests. It is written for public understanding and app store review.
Effective date: June 18, 2026
Data We May Collect
Only the data needed to operate, protect, verify, and support the services.
The exact information collected depends on whether you browse the public site, use NASCA Mobile, use NAIGIS Mobile, create an account, submit a complaint, request an appeal, or contact support.
Verification and public trust activity
Seal lookups, public verification requests, complaint or appeal submissions, proof-pack references, and status pages you choose to access or submit.
Mobile app and device information
App version, device type, operating system, diagnostics, crash data, security signals, and settings needed to keep NASCA Mobile and NAIGIS Mobile reliable.
Submitted content
Reports, complaints, appeals, uploaded files, screenshots, notes, support messages, or evidence you choose to provide.
Operational security records
Authentication events, abuse prevention signals, audit records, fraud prevention records, and evidence needed to protect users, systems, and public trust workflows.
How we use information
- Provide NASCA Mobile, NAIGIS Mobile, PublicTrust, seal verification, proof-pack review, complaint, appeal, and support services.
- Verify account ownership, route support requests, respond to deletion requests, and manage user preferences.
- Maintain security, prevent abuse, investigate fraud, detect unauthorized access, and protect public trust services.
- Generate redacted public disclosures where required without exposing private evidence or protected records.
- Comply with legal, safety, regulatory, audit, insurance, dispute, or public safety obligations.
Sharing
We may share information with service providers that help operate hosting, analytics, support, security, account management, verification, and communications. We may also disclose information when required for legal compliance, public safety, fraud prevention, incident response, dispute resolution, or protection of Auvexra users and services.
Retention
We keep information only as long as needed for the purposes described in this policy unless a longer period is required for legal, regulatory, security, fraud prevention, audit, dispute, insurance, evidence, or public safety reasons.
Children
Auvexra services are not intended to collect personal information from children without appropriate permission, supervision, or legal basis. If you believe a child submitted personal information, contact us so we can review and respond.
Your choices
You may request access, correction, deletion, or support by using the Delete Account page or contacting us. Some records may be retained when required for legal, security, compliance, evidence, public safety, or dispute reasons.
Need to delete a NASCA Mobile or NAIGIS Mobile account?
Use the account deletion page for instructions and request submission details. App users should also be able to find deletion instructions from inside NASCA Mobile and NAIGIS Mobile.