Account Deletion

Delete a NASCA Mobile, NAIGIS Mobile, or Auvexra account.

This page gives mobile users a web-accessible account deletion path for NASCA Mobile and NAIGIS Mobile. It is also the public deletion request page for Auvexra account services.

Submit a deletion request

Send an email from the account address you want deleted. Include which product you used: NASCA Mobile, NAIGIS Mobile, PublicTrust, or another Auvexra service.

Email: privacy@auvexra.com
Subject: Delete My Auvexra Account

Include your name, account email, product name, and whether you want account deletion only or account plus associated app data deletion where legally available.

Process

How deletion requests are handled.

Deletion requests are reviewed so that the correct account is removed while required safety, legal, audit, and evidence records are handled responsibly.

1. Start in the app when possible

Open NASCA Mobile or NAIGIS Mobile, go to Account or Settings, and choose Delete Account or Account Deletion Request when available.

2. Use the web request path

If you no longer have the app installed, email the deletion request from the email address associated with your account.

3. Verify ownership

We may ask for reasonable information to confirm that you own the account before deleting or anonymizing account data.

4. Receive confirmation

After review, Auvexra will confirm the request outcome or explain if certain records must be retained for legal, security, audit, evidence, dispute, or public safety reasons.

What may be deleted

  • Account profile information tied to your account.
  • App account settings and support identifiers where no longer needed.
  • Optional submitted data that is not legally, operationally, or evidentially required.
  • Associated app data where deletion is available and verified.

Support note

The account deletion URL is web-accessible so users can start a request even if the app is no longer installed. NASCA Mobile and NAIGIS Mobile should also link to this page from in-app account settings.

Start deletion request